IT Support Manager

Job Type: Full Time
Location: Malta
Sector:
Salary: €35000
Consultant: Serena Lacerenza +356 2034 1509
  • €35000
  • Full Time
  • Malta

IT Support Manager  

  • Great growing opportunity for an IT Support Professional (acting as a Team Lead) 
  • Career prospects within an International software house
  • Growing team

If you would like the opportunity to lead a team that’s due to grow, this Lead IT Support role is perfect for you. The support team at this established tech company consists of 4 skilled people – you will manage this team to manage the IT service desk and solve customers’ issues.

A well-established company, access to expert training and innovative technologies – these are some of the fantastic features that come with this IT Support role. You will join a leading software house that has been building a trusted reputation for itself in Malta over the last decades. The company’s expert team will provide you with excellent training also.

A wide-ranging IT Team Lead role, this is an excellent opportunity to take a step up in your career. You will gain fantastic exposure to mentoring juniors and leading a team and will be uniquely positioned to experience the growth of this expanding company.

You will:

  • Lead the IT Support team
  • Respond in a timely manner to customer support issues
  • Monitor and improve the performance of all company devices deployed in the field
  • Carry out root cause analysis on reported trends
  • Manage a 4 persons’ team that is due to grow
  • Coordinate with the development team to provide solutions to support tickets
  • Provide high level IT Support 

Experience:

  • Experience with Windows OS and ticketing systems (ITIL)
  • Experience in Team Leading 
  • Speaking Maltese will be considered an asset

Salary / Remuneration:
EUR 35,000 gross per year  

+ Health insurance

+ Mobile phone

+ Free parking

+ Sports allowance

For more information, contact Serena Lacerenza confidentially on 00356 20341509 or email your CV serena@archer.com.mt

I specialize in recruiting Infrastructure, Technical Support and IT Administration professionals, if you wish to discuss this or other related opportunities, please feel free to contact me.

For more opportunities see: https://www.archer.com.mt/infrastructure-jobs/

About Archer – Archer is a Specialist IT Recruitment Consultancy based in Dublin, Ireland and Malta

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