IT Support Manager
- Great growing opportunity for an IT Support Professional (acting as a Team Lead)
- Career prospects within an International software house
- Growing team
If you would like the opportunity to lead a team that’s due to grow, this Lead IT Support role is perfect for you. The support team at this established tech company consists of 4 skilled people – you will manage this team to manage the IT service desk and solve customers’ issues.
A well-established company, access to expert training and innovative technologies – these are some of the fantastic features that come with this IT Support role. You will join a leading software house that has been building a trusted reputation for itself in Malta over the last decades. The company’s expert team will provide you with excellent training also.
A wide-ranging IT Team Lead role, this is an excellent opportunity to take a step up in your career. You will gain fantastic exposure to mentoring juniors and leading a team and will be uniquely positioned to experience the growth of this expanding company.
- Lead the IT Support team
- Respond in a timely manner to customer support issues
- Monitor and improve the performance of all company devices deployed in the field
- Carry out root cause analysis on reported trends
- Manage a 4 persons’ team that is due to grow
- Coordinate with the development team to provide solutions to support tickets
- Provide high level IT Support
- Experience with Windows OS and ticketing systems (ITIL)
- Experience in Team Leading
- Speaking Maltese will be considered an asset
Salary / Remuneration:
EUR 35,000 gross per year
+ Health insurance
+ Mobile phone
+ Free parking
+ Sports allowance
For more information, contact Serena Lacerenza confidentially on 00356 20341509 or email your CV firstname.lastname@example.org
I specialize in recruiting Infrastructure, Technical Support and IT Administration professionals, if you wish to discuss this or other related opportunities, please feel free to contact me.
For more opportunities see: https://www.archer.com.mt/infrastructure-jobs/
About Archer – Archer is a Specialist IT Recruitment Consultancy based in Dublin, Ireland and Malta